Airline Wrap Up for the Week

There's good news and bad news, so let's start with the positive. There are expected to be fewer travellers this holiday season, so hopefully that will cut down on the lines at the airports, taxi cabs, hotel check-ins, etc. Even better, the airlines are all offering last minute fares! For example, I just booked a ticket for a client looking to travel this weekend to Denver and returning home to LAX on Tuesday...just $199 where as a week ago the price was closer to $300.

On the plus side, United is giving its image a complete overhaul from planes to customer service areas to Red Carpet lounges. According to the Chicago Tribune, United will be giving each airplane in its fleet a total makeover...this is the first one of this decade. The "tequila sunrise" theme will be thrown out; as well as any reminiscences of the Ted carrier. The previous one-cabin aircraft's will now offer a roomier first class seating and the 80's and 90's style overhead bins, and coach class seating will also be updated. Airline executives hope the image re-haul will help buffer it from poor customer service ratings and bashings receive by The Onion and YouTube.

Now on the bad side, I hope that many of you flying can steer clear of the New York area's three airports and any of its limited air space. For the first nine months of 2009, all three NYC airports respectively placed 1, 2, and 3 in the industry's worst on time arrivals rating scale. This rating compared all 31 major US airport hubs. In 2007, three quarters of all delays were traced back to issues surrounding these 3 airports alone. Modifications have been made from opening up additional airspace, changing the take off time between airplanes; but even on busy days planes waiting to land at La Guardia alone are often in line for a 40 mile stretch. Maybe DOT can add this to its list of current industry issues.

For all those who are flying this Thanksgiving season, I hope the skies will be friendly to you.

Frontier to Change Fares

Frontier Airlines will soon be introducing a new way to purchase travel. Frontier's product is called AirFairs, which is a new fare structure to offer bundled pricing for customers. AirFairs is Frontier’s way of giving customers a choice when purchasing a plane ticket. Customers will be able to pay for they type of travel experience they prefer in 3 different levels: Economy, Classic, or Classic Plus.

Economy offers maximum savings (and personally I think will be on par with Southwest) with the basic amenities, and the ability to pay for any additional services as the passenger flies, with seats available only at check-in. Classic and Classic Plus offer more amenities and flexibility of tickets. Classic, for example, will offer advanced seat assignment, 125% mileage accrual, complimentary Direct TV, $50 ticket change fee, and $75 change flight same day confirmation. Classic Plus will offer all of that and more, including 150% mileage accrual, free paid beverages, food, the ability to refund, and the list goes on.